Anunta Partnered with Leading CEM & BPO Solutions Provider to Help Achieve Cybersecurity Excellence

Anunta Partnered with Leading CEM & BPO Solutions Provider to Help Achieve Cybersecurity Excellence
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Engagement Overview

Our client, a leading global provider of technology-enabled business process outsourcing solutions, faced various cybersecurity challenges in their operations. Persistent ransomware attacks and a series of security incidents directly impacted their customers. This, coupled with the constantly evolving threat landscape, inspired them to seek out Anunta’s expertise in building cyber resilience.

Business Use Cases Addressed

  • Combating increasing ransomware attacks
  • Navigating the evolving threat landscape
  • Building cyber resilience

Solution Implementation

With the support of Anunta’s consultative guidance and innovative solutions, the client transformed its cybersecurity posture to achieve substantial improvements.

  • Implemented basic security controls.
  • Provided strategic consultative services.
  • Migrated to a new, secure VDI environment.
  • Guided IT teams in implementing a suite of advanced security solutions and the right security configurations.
  • Helped set up a Security Operations Center (SOC) staffed 24×7 by security professionals.
  • Increased employee awareness through training and phishing simulations.

Key Business Outcomes

  • No customer-impacting security incidents
  • Improved security ratings (among the top 2% of organizations in similar business)
  • Recognized with Cybersecurity Change Maker Award 2024
  • Successfully navigated the challenges of a hybrid work environment